Frequently Asked Questions
Answers to the questions we hear most — from measuring and ordering to installation and warranty. Can't find what you're looking for? Contact us and we'll get back to you fast.
Do you offer free measurement?
Yes. We provide free in-home measurement in all of our service cities — including Toronto, Vancouver, Halifax, New York, Seattle, Las Vegas, Los Angeles, San Diego, London, Auckland, and Tokyo. A local technician will visit your home, take precise measurements, and confirm your order details before production.
What if I'm not in one of your service cities?
You can still order online using our step-by-step measuring guide, or request free fabric samples first to check color and texture before committing. Contact us and we'll help you get accurate measurements remotely.
How long does an order take to arrive?
Most custom orders are ready in 7–14 days from confirmed measurements, since every piece is factory-made to your exact window size.
Why are EasyBlinds prices lower than local specialty stores?
We sell factory-direct, which removes the showroom markup that traditional local blinds stores add. That typically means 40%+ savings versus comparable products at a local specialty store, without cutting corners on materials or installation quality.
Can I get a sample before I order?
Yes — we offer free fabric samples so you can check color, texture, and light filtration in your own space before placing a full order.
Do you install what you sell?
Yes. In every service city, our local installation crews handle setup for you — no need to hire a separate contractor or DIY a complex mount.
Can I install my EasyBlinds myself?
Absolutely — most of our products are designed for straightforward DIY installation with the included hardware and instructions, if you're outside a service city or prefer to install yourself.
Do your motorized blinds work with smart home systems?
Yes, our motorized collection is compatible with common smart home ecosystems for app and voice control. Reach out and we can confirm compatibility with your specific setup.
What if my blinds arrive damaged or don't fit?
Contact us right away with photos and your order number. Because every item is custom-made to your measurements, we'll work with you directly on a remake, repair, or resolution — see our full Return & Refund Policy for details.
Do EasyBlinds products come with a warranty?
Yes, our products are backed by a manufacturer warranty covering defects in materials and workmanship. See our Warranty page for full terms.
Do you work with property managers, contractors, or Airbnb hosts?
Yes — we regularly supply multi-unit buildings, short-term rental portfolios, and commercial projects with factory-direct pricing at volume. Visit our Commercial Project page or contact us to get started.